Hi S_samaras, I have moved your post to the proper forum. Your account could've been hacked. This can happen usually when passwords or password resets can be easily bypassed by third parties. Even if you have a long password, if it only consists of alpabetical or... More

Hi jasonw0001 , Based on our records, your account is currently subscribed under a partner service – Verizon Broadband with MSN Premium . Since accounts with partner subscription look differently on the backend, these accounts are handled by the support team of... More

Hi David , I was able to successfully recover your missing contacts. I sent the list of recovered contacts to your Hotmail account. Check out the e-mail with WLSC Recovered Contacts subject. Any information not included in the list is unrecoverable. I also tried to... More

Hi! I tried to engage additional resources to help retrieve the data. Sad to say, no messages reappeared. Moreover, I’ve also try to retrieve your lost contacts and glad to inform you that I’ve recovered some info. I’ll send them to your account. You... More

@ Mauimesa , I’ve tried to retrieve your messages but the restoration has failed. It’s possible that they were already purged from the system even before I’ve tried to restore them. Please understand that there’s a limitation to the process and... More

@ tansuozyurt We’re aware of this issue and we found out that Malware is the cause. I suggest that you check out this link to learn how to keep your account more secure: http://windowslivehelp.com/solutions/safety/archive/2008/10/24/protecting-your-identity-you... More

Hi emziew , I'll help you out with your following concerns: lost messages, spam sent from your account, message delivery problem. For your lost messages, I’ve maximized our recovery process and exhausted our resources in order to retrieve them. Sadly, I wasn’t... More

Adrian, I also lost my contacts list and all my emails with these same symptoms. (spam message sent to my contacts list directing them to gleefair.com, contact list and inbox deleted, vacation autoresponder message enabled with same spam message) I've turned off... More

Hi foxhilldrive , I assure you that we are more than willing to help you recover your missing contacts. My co-moderator, Windows Live Ricardo , asked for additional information to start the recovery process. Since you just posted the needed information, I was only able... More

vinayp, I restored the messages in your account. Unfortunately this does not guarantee that the message that is missing will be available. Also, since we tried to recover all deleted messages, there may be messages that you have purposely deleted before that may be... More