Napooz, do you encounter any error message when logging in to your old account? Btw, just to clarify things, the e-mails on your old account, are not automatically transferred to your new @live.com. Please take note that they are 2 separate accounts and have different... More

[quote user="Smithie"] Xmas has come early, thanks Shiela F! Well, nearly 2 days without email is not my idea of fun. Is there anything I can do on my side? Apart from being patient? I am a hotmail patient at this stage............ driving me mental......... More

@ Smithie Hi, thanks for this info. No, you won't be losing your messages in your account. I've checked your account and confirmed that your sign in issue isn't related to the regular server maintenance. Our product team is already aware of the issue and... More

[quote user="DaveVaux"] ...more annoyingly I also seem to be missing all my inbox emails from the beginning of March![/quote] Thanks for the info DaveVaux . I've verified that our product team knows this issue on your account. They're now currently... More

@theheatherjane: I'd like to clarify that the maintenance being done is to guarantee optimum performance for a better Windows Live Hotmail experience. About the notification, please visit the post of Benji in this link for the explanation: http://windowslivehelp... More

@ phowden , I’ve verified that the server that hosts your account has undergone maintenance. This is why you are unable to access your account. Thus, the process has been done and you should now be able to access your account. For your issue regarding your missing... More

@ faeriestomp , I’ve verified that the server that hosts your account has undergone maintenance. This is why you were previously unable to access your Inbox. Thus, for your issue regarding your missing mails, please create a different post for it. Here’s... More

Please post your e-mail address so we can investigate the issue. We’ll also investigate why you lost some messages and try to retrieve them. [quote]Some feedback -> Navigating to the correct place to get help has been a nightmare...I hope I am in the right... More

Ben , please provide me your Hotmail account so I can check it. With regard to your sign in issue, check out the link below to know more about the error you’re getting: http://windowslivehelp.com/solutions/servicemgt/archive/2008/12/26/what-to-do-if-you-can-t... More

Hi Randy , I am glad to know that you’re now able to successfully access your account. It’s possible that your account has undergone maintenance causing you to experience a problem signing in. To know more about server maintenance, check this out: http:... More