My friend asked for help with her hotmail account. She cannot access any emails prior to today. Her account is active and she uses it frequently. It shows all of her folders and when you enter them, it shows how many messages exist, and it shows that there are a number... More

I see that you have two issues here. Let me divide it so you can easily check out my response. [quote user="amyehunter"] ALL of the emails that were saved in my inbox have been deleted. They are GONE! I had some very important emails that I need restored ASAP... More

Hi Vandee, I've checked your account from our Support Control Panel and tried to recover your missing messages. Unfortunately, I was not able to recover your missing messages as it appears that the messages are already deleted from our servers even before I attempt... More

Hi back4fun , you can create your own post or reply to an existing post with the same issue. Either way, I’ll be happy to assist you. Back to your concern, I’m glad to inform you that I was able to recover messages in your Junk folder. I just can’t... More

I’ve tired to recover deleted messages in your account, however, I could not find the messages that you are looking for. If the message does not show up on your account’s inbox it only means that the restoration was unsuccessful. I've also edited your... More

Howdy- I recently attempted to rename some of my folders in Windows Live Mail. The next time I logged in, the renamed folders were either gone, or the emails contained within the files were gone (or both). I couldn't find them in the deleted mail. It was important... More

I’ve tried to recover deleted messages in your account. However, I was not able to find the messages that you’ been looking for. I suggest that you check your deleted folder and verify if the messages are still there. In addition, I suggest that enhanced... More

@ stef0101 , I’ve verified from your other thread that Dave was already able to assist your with your concern. Here’s the direct link to it: http://windowslivehelp.com/community/p/15381/60986.aspx#60986 Anyway, to avoid spam I’ve removed your account... More

I’ve tried to recover the missing messages in your account. Unfortunately, I wasn’t able to recover any messages. Messages in the Deleted folder are cleaned up automatically after 5 days and when this action is taken, messages are removed from our system... More

Hey Sara_Fisher, I’ve pushed our server at its maximum function to recover your messages. Fortunately, I’ve recovered some of them. Check your account’s Deleted and Junk Mail folder and see if I was able to recover your deleted messages. If the messages... More