Hi Jo, I sent you a personal message. Please reply by following these steps: 1. Click your sign-in name beside "Signed in as" at the upper right side of the page. 2. Click "Deleted E-mails" subject. 3. Type your response and click "Reply"... More

I recently discovered that older "sent" messages do not appear to be archived. They have a banner which says, " Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. " If I click on... More

[quote user="cilene"] I've got back everything. Thanks so much, you're very kind and incredible quickly. Have nice day Rosalie Cilene Italy [/quote] Hey Cilene, I am glad to be of assistance. Oh, and by the way, my name is Eddie and Rosalie is my colleague... More

Hi Kofi, Yes, it is possible to retrieve messages deleted from your Junk folder. I’ve previously moved the messages retrieved from your Junk folder to your inbox but it is possible that message you are looking for has been purged even before I attempted to recover... More

My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

@ Sarah You can choose to post your email address here (since an email address isn’t considered personal information unless additional info is added that would reveal your identity) or if you’re not comfortable doing this- you can send me a private message... More

Hi Michael, I’ve moved your post to the Lost or Deleted E-mails forum. Most of the time, the missing messages will return when the maintenance is finished. If you’re still missing messages, please provide your Windows Live Hotmail sign in name for further... More

I have not used my account for about a year, not that I did not want to but it took microsoft that long to get me back into it after my password was forgotten. Anyhow, once I did get back into it, there is no mail in it at all, no folders I created nothing. Only a Welcome... More

In the last week or so I have been having the problem that if I reply twice to one email, only the second answer arrives. To give an Example: I recieve email from my uncle who is asking for some photos. I sned him an email with 2 photos and a note. I then realise I... More

Hi, Thank you for your suggestions. Unfortunatly, they just reminded me of the stuff I didn't rember to say. All of my emil are supposed to get saved, however, like the sending thing, only the last one I send actually is getting saved as opposed to all of them.... More