Hi S_samaras, I have moved your post to the proper forum. Your account could've been hacked. This can happen usually when passwords or password resets can be easily bypassed by third parties. Even if you have a long password, if it only consists of alpabetical or... More

Thanks for providing me your account. I’ve checked it and tried to retrieve your deleted mails. Unfortunately, I was not successful in finding them. =( Since you’re asking what to tell the Windows Live Customer Support Team, you can refer to them the sent... More

I’ve transferred the messages I was able to retrieve to your inbox John. Please understand that some purposely deleted mail may be included in the restoration. I also suggest that you enhance your account’s protection. This can be done by regularly changing... More

Hi again Maguire456 . I got a bit confused. Are your lost messages that you want to recover are those from your MSN.com account? And what you want is if we're able to recover messages from your MSN account, they will be delivered to your Hotmail.co.uk account? If... More

@ janicejones1431 , Thanks for the information you’ve provided. Check your messages since I’ve sent an email together with your retrieved contacts. I’ve also moved the messages I was able to retrieve to your Inbox . However, this doesn’t guarantee... More

Hi Mariska and racergirl75 , Post your email addresses immediately so that I can try to retrieve your messages. Also, to avoid this to happen again, I suggest that you enhance your account’s protection. This can be done by regularly changing your password and... More

Hi blue_moon and Kri , To avoid this to happen again, I suggest that you enhance your account’s protection. This can be done by regularly changing your password and secret question and answer. You can use several combinations of letters and numbers to make your... More

MoMo5 , when my co-moderators tried to recover messages from your Hotmail account, the recovered messages should appear in your account within a 72 hour period. Meaning, there may be messages that will appear immediately after the process or anytime within the 72 hour... More

Sandra , for me to help you recover your contact list and lost messages, please post the following info: - Your Hotmail account - At least 3 addresses from your deleted contacts To report the bogus account and the hacker, I suggest that you contact the Hotmail Abuse... More

Hi shambo1962, Post your email address so that I can check if it’s possible to retrieve your missing messages. To edit your account settings, I suggest that you visit http://account.live.com site. Please also enhance your account’s protection. This can be... More