[quote user="musicmom7"] They are unable to help. My emails are continuing to erase ever since the update. I am only able to keep emails in my general mailbox for 2 weeks. I have now lost eveyrthing since 12/30/08. How do I get this fixed. Qwest has not been... More

Hey Kom, Since you’re unable to find the message in your Windows Live Mail email client, I suggest that you contact the technical support team of Windows Live Mail. They have the tools to investigate your account about this matter. Here are the steps to contact... More

Hello Tari, As mentioned in the Solution found in the link below, there's a chance that your mails will show up in your Inbox instead of the folders where you previously put them. Visit the link below to read the update about this issue: http://windowslivehelp.com... More

Hello there! Kristian endorsed your concern to me because he's currently unavailable today. I've checked the first 2 e-mail addresses you've given ( because the 3rd e-mail address doesn't exist on our records, please verify it ) and I found out that... More

@ marildoo I am sorry to hear that the messages that you have lost were not recovered, it is possible that they have already been purged from the system even before the attempt to recover them. Moving on, if you are constantly getting an error message saying that your... More

@ncsherpa: For clarification on the settings in Windows Live Mail, please contact their technical support team using these steps: 1. Go to https://support.live.com/eform.aspx?productKey=wlmaildesktop&ct=eformts 2. Click on any topics on the left panel, then wait... More

As far as I know, deleted folders in Windows Live Mail cannot be recovered. The same also applies when accessing your account through Hotmail. We can actually retrieve the messages from the deleted folder if the e-mails are not yet purged from the server; but in your... More

Hello, You can contact a Microsoft Support Professional who specializes in Outlook Express at: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1214&WS=LiveReferral As for your concern in getting a refund, you may call the Billing Support Team... More

old-thumper: Good News! I was able to recover your lost messages. I’ve moved them back to your Inbox folder. Since I tried to recover all your deleted messages, there may be messages that you have intentionally deleted that may be included in the restoration.... More

HaileyK : My co-moderator has responded to your other post about the same problem. Check it out at: http://windowslivehelp.com/community/p/9120/62832.aspx#62832 wezzo251 : Check out my co-moderator’s response to your other post at: http://windowslivehelp.com/community... More