My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

Sent email, i'm guessing it never sent, screen went to white screen, had no error message, message is not in my sent folder where they always go, tried hitting the back button, can't find it there either(which always works)...how can i find the email? it is... More

Hi Ratty , I would like to give you a positive feedback about your deleted folder and messages. Sadly, after exhausting our resources and maximizing the recovery process, I wasn’t able to recover your folder or any of your messages. It’s possible that the... More

On Monday 9th March I had all of my old hotmail emails (about 1 years worth!) when I checked email yesterday, 10th March, everything in my inbox prior to March 1st had vanished. I still cant see them today. I have a hotmail plus account so have plenty of storage on... More

Hi Kheybourne . I've checked the account you provided but it doesn't exist in our database. Please provide us with the correct Hotmail account so that we can try to recover your messages at once. By the way, if you have questions about Windows Live Mail , please... More

@Veroniki: I've checked your account and verified that you've previously set up your messages to go directly to Windows Live Mail. Windows Live Mail has an “archiving” feature. This feature moves your messages from the Windows Live Hotmail e-mail... More

Hi Delltaqueen, To recover your messages, you need to contact the Windows Live Mail Support Team . They are tasked to handle this certain issue. To reach them: 1. Go to http://help.live.com/help.aspx?project=wl_mailv2&market=en-us 2. Select one of the help topics... More

I had before Hotmail.com account. Maarch 27 I tried to check my e-mail and I was not able to get to my account instead I was transfered to Live.ca and been suggested to check my Hotmail mail through that address. I had to create a new account with Live.ca but I still... More

Hi again Yangxu13 . Unfortunately, we don't offer remote accessing of accounts to find where the messages are located on your hard drive. However, you can contact the Windows Live Mail Support Team again. They may be able to offer you ways on how to find your messages... More

@h1_vltg3: I've tried to recover your messages however, it wasn't successful. It's best that you contact the technical support team of Windows Live Mail to retrieve it. You can contact them using these steps: 1. Go to https://support.live.com/eform.aspx... More