Hello, You can contact a Microsoft Support Professional who specializes in Outlook Express at: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1214&WS=LiveReferral As for your concern in getting a refund, you may call the Billing Support Team... More

suze , as long as the mail is still in our server, we can have it retrieved. Though I can’t give you the exact timeframe, it shouldn't be more than a week. Now for your other concern which is the resetting of password for your other account, it’s the... More

Hi Dawn Schroth, I’ve edited your post to remove your account. Please verify if the account you provided was where you lost your files. If yes, I’ve checked it on our records and the messages and contacts in it appears to be intact. If you're inquiring... More

Hi Ratty , I would like to give you a positive feedback about your deleted folder and messages. Sadly, after exhausting our resources and maximizing the recovery process, I wasn’t able to recover your folder or any of your messages. It’s possible that the... More

rodvb70 , although there’s a small window of success when recovering lost information, I’ll do my best to help you out. To start the recovery process for your messages and contacts, post your Hotmail e-mail address here. Also, to confirm that the account... More

phxcat , if you think that the problem was caused by a virus, you can also get an online support with the Microsoft Security Help and Support Team . I’ve posted the information on my earlier post. Nevertheless, I still recommend that you get in touch with the... More

@KOPELA: I'm sorry but deleted messages can no longer be recovered. This means that messages were completely purged from our system. Regarding the prompt that you're getting, this means that your automatice vacation reply is enabled. To disable this, please... More

Hi again Maguire456 . I got a bit confused. Are your lost messages that you want to recover are those from your MSN.com account? And what you want is if we're able to recover messages from your MSN account, they will be delivered to your Hotmail.co.uk account? If... More

Hi Kheybourne . I've checked the account you provided but it doesn't exist in our database. Please provide us with the correct Hotmail account so that we can try to recover your messages at once. By the way, if you have questions about Windows Live Mail , please... More

[quote user="miguelmpn"] Can't recover any of them?? Neither with some recovery software on my PC? [/quote] miguelmpn , you may want to contact Windows Vista Support Group too. They might have a way to recover messages that have been deleted in their e... More