I manage a emailing system for the company i work for. I have had 1379 users call us and complained that the emails we send do not get through to them. I have walked every single 1 of these poeple through adding the address we send from to their safe senders and address... More

Napooz, do you encounter any error message when logging in to your old account? Btw, just to clarify things, the e-mails on your old account, are not automatically transferred to your new @live.com. Please take note that they are 2 separate accounts and have different... More

[quote user="Smithie"] Xmas has come early, thanks Shiela F! Well, nearly 2 days without email is not my idea of fun. Is there anything I can do on my side? Apart from being patient? I am a hotmail patient at this stage............ driving me mental......... More

@ Smithie Hi, thanks for this info. No, you won't be losing your messages in your account. I've checked your account and confirmed that your sign in issue isn't related to the regular server maintenance. Our product team is already aware of the issue and... More

Hi lisasylviah , E-mail clients, like Outlook Express, offers a feature to leave a copy of your messages on the server. If this is not enabled, messages saved on the servers will be moved and saved locally on your computer. This is the reason why your messages are no... More

[quote user="DaveVaux"] ...more annoyingly I also seem to be missing all my inbox emails from the beginning of March![/quote] Thanks for the info DaveVaux . I've verified that our product team knows this issue on your account. They're now currently... More

@theheatherjane: I'd like to clarify that the maintenance being done is to guarantee optimum performance for a better Windows Live Hotmail experience. About the notification, please visit the post of Benji in this link for the explanation: http://windowslivehelp... More

@ phowden , I’ve verified that the server that hosts your account has undergone maintenance. This is why you are unable to access your account. Thus, the process has been done and you should now be able to access your account. For your issue regarding your missing... More

@ faeriestomp , I’ve verified that the server that hosts your account has undergone maintenance. This is why you were previously unable to access your Inbox. Thus, for your issue regarding your missing mails, please create a different post for it. Here’s... More

Please post your e-mail address so we can investigate the issue. We’ll also investigate why you lost some messages and try to retrieve them. [quote]Some feedback -> Navigating to the correct place to get help has been a nightmare...I hope I am in the right... More