Email being sent to me from a specific email address/IP (email A) isn't being received or is severely delayed. Email from other addresses is being delivered in a timely manner. I test sent an email from email A to a non-hotmail address and it to, was delivered.... More

Hello Zwubc, Hotmail doesn’t archive deleted messages to prevent our system from cluttering up and adversely affecting the delivery of efficient services. But I still tried to retrieve your deleted messages. Sadly, no messages reappeared. fyi: I’ve edited... More

[quote user="goh"] Hi, my email address is <removed>@hotmail.com Kindly help me retrieve my emails, thank you so much. [/quote] I've checked your account and verified that it has been marked as Inactive . This is the reason why you lost your messages... More

Hi there Lysa! It seems that you’ve registered a new e-mail account with an @live address. You don’t have to worry about your previous account's info because this is still stored in your e-mail account. Now, all you have to do is to sign out from your... More

Hi AaronS, I'm glad to inform you that I have recovered some of your messages. Check your Deleted folder for the missing ones and move them back to your Inbox. Additionally, refer to the message posted by Shiela F on how to protect your account on this link: http... More

Hi Matthieu, I’m glad to inform you that I was able to recover your messages but I can’t guarantee that all missing messages will be available. I’ve found out that your messages were deleted deliberately. Check out the tips on this link on how to keep... More

Hi: I am having the same trouble with missing/lost emails. I have 3 msn.com email addresses. 2 are fine, but in the 3rd one (xxxxx@msn.com) all the emails from when I established the email address in 2006 until Nov 13th 2008 are gone. What happened to them and most... More

Sent email, i'm guessing it never sent, screen went to white screen, had no error message, message is not in my sent folder where they always go, tried hitting the back button, can't find it there either(which always works)...how can i find the email? it is... More

I’ll help you out, klemo50 . Can you be more specific about the storage file that you’re referring to? Are you referring to a storage file of a specific e-mail program you’re previously using or are you referring to the mailbox of your old Hotmail... More

witizhip and Sanda: I'll need the version of the Safari browser that you're using. Post it here. Also, can you confirm if the same problem happens when accessing your accounts using a different browser on the same computer? Or when using a computer with different... More