I have not been receivng some very important emails from my own website for the last 30 hours. On Tues I was able to receive them, but Wed and Thursdays are not coming through. If I change the settings on the website to go to another email host everthing is fine, so... More

Thanks for the feedback, canadamolly . I’ve checked our records and confirmed that Arnold sent the information to your Hotmail account. The e-mail message with the subject missing contacts has been successfully delivered to your account. Also, I was able to recover... More

Hello there! I need you to post your e-mail address here for me to check the reason behind this and for me to try to recover the lost messages. I've also moved your post in the Lost or Deleted E-mails forum because this is the correct one for it. Thanks! More

Hey! Thanks for posting back! I've checked your account and confirmed that your messages are still intact. It only appears that you're just unable to load them properly that's why you think that they are deleted. Have you already tried to optimize your browser... More

[quote user="DanaR"] Not sure what you mean when you say that the "messages are still intact". Do you see more than one message in my inbox dated January 27? And do you see any at all in the sent folder dated January 27? I have tried multiple computers... More

I've checked your account and tried to recover your lost messages. If they don't reappear in your Inbox, then it's no longer possible to recover your deleted messages. As for recovering your Contacts list, I'll be sending you a private message (PM) to... More

Hi Craig, Thank you for sending the information that I've requested. I'm glad to tell you that I've recovered your contacts and have sent the list to you. Please check your e-mail and the subject is "Recovered contacts for Craig." As for recovering... More

@ Jeff I regret to inform you that I failed to recover any deleted messages in your account. It's possible that those messages are completely purged on our servers that why I can't restore them. While for your lost contacts, I've already sent you a private... More

John, I found that your account has been marked as "Inactive." This is the reason why your stored messages and contacts were deleted. Unfortunately, we can no longer recover your deleted messages and contacts as they've already been purged from our servers... More

After careful investigation of your account, I’ve found out that your e-mail messages were deleted deliberately. Although I can’t confirm whether your account was hacked, I have tried to recover your lost messages in our Support Control Panel. Please sign... More