My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

@ phillag I have moved your missing messages back to your inbox so you could review. If all messages do not come back, sad to say, we can no longer recover those messages. To further secure your account, here are some suggestions: - Change your password and secret question... More

@ sadiya saleh I need to have your e-mail account for me to try and recover your missing contacts. To take action on the supposed hacker, you need to contact the abuse team at abuse@hotmail.com @ ktx2skd If you think you were hacked and do not have access to your account... More

Hi S_samaras, I have moved your post to the proper forum. Your account could've been hacked. This can happen usually when passwords or password resets can be easily bypassed by third parties. Even if you have a long password, if it only consists of alpabetical or... More

Hi suehuang, After careful investigation on your account, I have found out that your e-mail and contacts were deleted deliberately. I have engaged additional resources to help restore your deleted messages. I have moved the deleted messages back to your Inbox so that... More

MoMo5 , when my co-moderators tried to recover messages from your Hotmail account, the recovered messages should appear in your account within a 72 hour period. Meaning, there may be messages that will appear immediately after the process or anytime within the 72 hour... More

Sandra , for me to help you recover your contact list and lost messages, please post the following info: - Your Hotmail account - At least 3 addresses from your deleted contacts To report the bogus account and the hacker, I suggest that you contact the Hotmail Abuse... More

@ victoria_eire I am glad your lost mails have been recovered. I’ll make sure Windows Live Raniel L hears about this update. If you need to report the spam e-mail sent from your account incident then I recommend that you contact Windows Live Customer Support.... More

@ peterossi I’ve checked your account using our Support Control Panel and tried to recover your lost e-mails. I have recovered some and have moved them to your Inbox. However, I cannot guarantee that the recovered messages will include the ones you are looking... More

I’ll help you retrieve your missing messages kels-barme . Post your Hotmail e-mail address here to start the recovery process. However, since I can only recover messages that are still in the servers, I cannot guarantee that I’ll be able to retrieve all... More