It looks like that a third party program similar to McAfee Spamkiller deleted the messages. From the information we have received from other users, I can offer the following recommendations: 1. Move your messages from your Deleted folder to a personal folder. 2. See... More

As far as I know, deleted folders in Windows Live Mail cannot be recovered. The same also applies when accessing your account through Hotmail. We can actually retrieve the messages from the deleted folder if the e-mails are not yet purged from the server; but in your... More

mdfm1, It's by design that messages in the Deleted folder are automatically deleted every 5 days. When this happens, we can try to restore them but if the restoration fails, it means that the messages are already deleted for good. This is what happened to your e... More

E-mail clients such as Outlook have an "archiving" feature. This feature moves your messages from the Windows Live Hotmail e-mail server to your hard disk. Hotmail server may be unable to recover the messages you have downloaded from it as they are now stored... More

a_fantasy, since you manually transferred your messages to the local folder of your e-mail client, they're no longer in the Hotmail server. But still, I'll try to recover them. Maybe you didn't archive them at all. Please post your e-mail address so I can... More

Good news a_fantasy ! Indeed, your messages weren't archived. They were deleted. I restored the messages in your Deleted folder and put them in the Inbox so that you can review them. But this doesn't guarantee that all missing message will be available. Also... More

There are several reasons why message loss occurs Lisalucy. Based on my investigation, an anti-spam program such as McAfee SpamKiller either removed your messages from our servers to your computer or to your Deleted folder. Deleted messages in your account may still... More

Hi Jaclyn Norberg, I have checked both your accounts and verified that you are using an e-mail client. E-mail clients have an "archiving" feature. This feature moves your messages from the Windows Live Hotmail e-mail server to your hard disk. The Windows Live... More

@nt_mcp Based on our records your account is being accessed with McAfee SpamKiller or a similar one that can either remove messages from our servers into your local client, or move them to your Deleted folder. Unfortunately, since your account has been accessed using... More

We apologize for this paddyprincess . Since Joseph already failed on his restoration to your messages, there's no more way for us to recover any deleted messages in your account. For your information, unsaved messages are not saved in our servers due to privacy... More