Hi Elisabeth75, if the missing messages (last 2 months) didn't reappear in your account after the restoration done by Eddie, I regret to say that it is no longer recoverable. Message recovery doesn't always have a high rate of success, which is why we can’t... More

As what Eddie F mentioned, we can't recover anything in your account. It's possible that they are completely purged on our server before you reported this to us. I'm sorry because we don't have a tool to recover messages that are already removed on our... More

I've tried to recover your deleted messages. There may be messages that you have purposely deleted before that may be included in the restoration. There is a limitation to this process though, if the required e-mails were not included with the restored messages... More

@ Jazdo, I've checked your account on our Support Control Panel and tried to recover the missing e-mail. There is a limitation to this solution though. If the required message did not reappear in your account, this means that it had been permanently deleted from... More

I've moved your post to the Lost or Deleted Emails forum. I've also edited the e-mail address you posted for privacy reasons. I've checked your account in our Support Control Panel and tried to recover your lost messages. Since we tried to recover all deleted... More