Hi noakes75, Shiela's restoration failed because your messages were already removed from our servers even before she tried to recover your messages. In this unfortunate case, I am unable to help retrieve your lost messages, as these are already irrecoverable on... More

Hi Elisabeth75, if the missing messages (last 2 months) didn't reappear in your account after the restoration done by Eddie, I regret to say that it is no longer recoverable. Message recovery doesn't always have a high rate of success, which is why we can’t... More

@ jeanbiz The system periodically cleans up deleted e-mails. When this happens they are removed from the servers and cannot be recovered. It is highly likely that your messages have already been purged even before Windows Live Anthony C tried to recover them. Moving... More