Howdy- I recently attempted to rename some of my folders in Windows Live Mail. The next time I logged in, the renamed folders were either gone, or the emails contained within the files were gone (or both). I couldn't find them in the deleted mail. It was important... More

@ John and Dany, I've checked both of your accounts in our Support Control Panel and tried to recover your deleted messages. Unfortunately, there is a limitation to this process. If the missing messages didn't reappear on your account after several hours, I... More

Hi! I've removed the e-mail address you provided to keep it private. I've engaged additional resources to recover your deleted e-mail. Please check your Junk folder. However, there is a limitation to this process. If the missing message is not included with... More

@ AngelHLF, I hate to be the bearer of bad news here but upon checking your account, I've confirmed that it has been marked inactive. This is the reason why you lost your e-mails. Sad to say, we have no way of recovering deleted messages due to inactivity. I'm... More

I've checked your account in our Support Control Panel and tried to recover your deleted messages. Since we tried to recover all deleted messages, there may be messages that you have purposely deleted before that may be included in the restoration. Please check... More