@ ladyjayne As what Anette mentioned, it's possible that the message you're referring it completely purged on our server. I would like to assist you further, however, I am unable to do so since we do not have any tools to recover any e-mail that is no longer... More

Howdy- I recently attempted to rename some of my folders in Windows Live Mail. The next time I logged in, the renamed folders were either gone, or the emails contained within the files were gone (or both). I couldn't find them in the deleted mail. It was important... More

@SpartyOn: I'm glad to let you know that I've successfully recovered deleted items from your Junk folder. However, this isn't a guarantee that the accidentally deleted item is retrieved. Please sign in to your account and check your Inbox for verification... More

I've tried to recover your messages unfortunately, it wasn't successful. This means that your messages has been already purged in our system and there's no way to recover it. More

@ladyjayne: Please post your e-mail address here, so I can verify if it's still possible to recover the accidentally deleted message. More

Yes, but don't worry we'll removed it as soon as you posted your account name. More