Howdy- I recently attempted to rename some of my folders in Windows Live Mail. The next time I logged in, the renamed folders were either gone, or the emails contained within the files were gone (or both). I couldn't find them in the deleted mail. It was important... More

Hi Maria, After careful investigation on your account, I've found out that your e-mail was deleted deliberately. I've engaged additional resources to help restore your deleted messages. Unfortunately, the restoration has failed and I can no longer retrieve your... More

Hi, Hotmail is a web-based e-mail service. This means that your e-mail messages, contacts and folders are all stored in our servers and not on your local computer. Once an e-mail is deleted and purged from the server, it can no longer be retrieved. I wish I could be... More

Hi Janet, I've edited the e-mail address you posted for privacy reasons. I've checked your account in our Support Control Panel and tried to recover your lost messages. Since I tried to recover all deleted messages, there may be messages that you have purposely... More

I've tried to recover your messages and sad to say it wasn't successful. Your messages has been already purged from our system and can no longer be retrieved. More

I'll try to recover your messages but to do that, I'll be needing your e-mail address. Please post it here. More

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