Thanks for posting the information, Stephanie-font. While I check your Hotmail account, can you provide the exact error message that you're getting when synchronizing it with Mozilla Thunderbird? BTW For your security, I’ve removed the account information... More

Stephanie-font , by design, Hotmail account used to sign up at WLSC (Windows Live Solution Center) is not displayed. Because of this, I or the other moderators cannot view your Hotmail e-mail address. It would be great if you can post the information in this thread... More

I’ve moved your post here in the Accounts and Passwords forum. I’ve checked your account and have verified that it’s working properly. Try reconfiguring your account in your IncrediMail using the POP3 settings to fix this issue. Visit the article in... More

@ muzza2710 Hi there! I’ve checked the account you’ve provided and it says that it doesn’t exist in our database. Is that your exact e-mail add? If ever you just mistyped the letters, can you provide the correct one so we can look into it? Thanks!... More

Since this is a Windows Live Hotmail account I am unable to access the port settings.The setup for most e-mail accounts are automatic.The only details I have to enter are the name of the account,the display name,the e-mail address, the user name and the password.The... More

Thank you for your reply. I contacted IncrediMail and tried all methods they provided. I unstall and reinstall the program, and still receive: The connection was rejected by incoming mail server 'http://mail.services.live.com/svcs/hotmail/httpmail.asp', please... More

Hi luna1121alex , I’ve carefully investigated your Hotmail account and verified that it’s working properly on our end. For a speedy investigation, I would like to verify if you’re trying to set up your account using HTTP or POP3 setting. If you’re... More

@ nikolie I have checked your account and it appears to be working properly. I would need additional information to further troubleshoot your concern. Could you confirm if you have indicated on your preferred e-mail client program that your outgoing server requires... More

I accidentally clicked the 'update' button and now I can't receive emails through Incredimail. I've done everything that Incredimail recommends to configure it with my Zone Alarm antivirus. I've deleted and re-created my hotmail account in Incredimail... More

@ Luna1121alex , We need to troubleshoot the issue first before we can determine if Port 25 is causing it. I suggest that you reconfigure your account in Incredimail to resolve the issue. However, if the issue persists, please provide us the following: 1. The Hotmail... More