@ Ron65 : It would help with our investigation if you could do the complete optimization process, instead of just clearing your cache. Here’s information about this: [quote user="Windows Live Anthony C"] To ensure that browser settings do not contribute... More

[quote user="kermerter"] from aproximately 16:00pm yesterday i have been unable to read any of my emails sent to me from 6.30am to 15.30pm. This applies to both emails read and unread. I get the following message everytime i try to open one of this messages... More

Whole day lost like for plenty of us!!! After reading all the quieries on same kind of unsolved topics, it seems that it is the wrong place (HSMB) to expect any solving answer or direct info from Microsoft technician replying to urgent & legitimate quiery from longtime... More

First I had a sending limit only to be told I should not have....but still do. Now, I violated their terms of use....come one....this is BS I am supposed to fill out a form....it says to select an option.....where is the option? I need help and fast.....trust me I am... More

Barbara , I’ve checked the server hosting your Hotmail account and verified that it has recently undergone maintenance. However, I’ve confirmed that the maintenance has now been completed. Try signing in to your Hotmail account again. To know more about... More

mcrobbiegt , if you’re referring to maintenance or updates released on Hotmail accounts, there’s currently no specific time on when this is performed. However, I can assure you that our product team perform or release them when there’s low number of... More

Jonathan217 , based on our records, your account reside in col118 server. Anyway, I verified that it's working properly. This issue is probably caused by a cluttered browser. I suggest that you optimize your browser and see what happens. For Internet Explorer visit... More

Cliff , you should still be able to receive your incoming messages. If not, it's possible that you have settings in your account that cuase this. I suggest that you check your settings. Visit this link for steps on how to do this: http://help.live.com/Help.aspx... More

I’ve checked your account on our records and found no problems with it. I can also verify that Bay112 is functioning normally. Are you still unable to sign in? If yes, confirm to me if the same happens when using another computer. On the other hand, for your issue... More

@ saramae Our product team is currently investigating your issue. Unfortunately, I'm unable to give you a definite time as to when it'll be completed. However, I assure you that this has been flagged as “high priority” and our technicians are working... More