[quote user="tehskwizzle"] I have been trying to sign into my original e-mail address and it tells me the password is incorrect. I try to use the reset password page except it tells what I entered was wrong. I have reason to believe that someone may have "hacked"... More

@ CrystalJ I’ve moved your post here at the “Non Hotmail Questions” forum since this issue should be addressed by the Windows Live Customer Support Team. You can reach them by sending an e-mail to abuse@hotmail.com. Note: I’ve removed the e-mail... More

I’ve finally found the cause of the problem, mjdbb1 . After reviewing all the information that you’ve sent, I’ve verified that the issue happens because of Gmail’s settings. You see, Hotmail has a Sender ID program that verifies information used... More

Hey Lawrence. I've checked your MSN account and I've verified that it's associated with a Verizon Broadband with MSN Premium subscription. It's our goal to provide technical support quickly and accurately to our members; thus, we would like to point... More

I'll help you out, mcdw1947 . You mentioned on your post that you’re unable to access your account using your old or new password. However, you didn’t mention the actual error message that you’re getting. If you’re being prompted with a password... More

Smart move that you've already changed your password, Crazy Jo . You can also report this incident to the Hotmail Abuse Team for further investigation. You can get their e-mail address from this Solution page under What should you do? section: http://windowslivehelp... More

dwm , I’ve checked with our Sender Escalations Team and verified that Xbox should not encounter a mail delivery issue with Hotmail customers. For this reason, I suggest that you get in touch with the support team of Xbox to verify if the newsletters are being... More

pinksweatergal , I am sorry to say but I cannot find the e-mail account that you’ve mentioned in our database. Can you verify if this is the account in question? If this is your account, it’s possible that you failed to access it through the Hotmail website... More

Boddah87 , after performing thorough investigation on your sending problem, I’ve verified that the issue is not related to your Hotmail account. To have this resolved, I recommend that you ask your girlfriend to contact the support team of her mobile device. It’s... More

Harv , I suggest that you contact the Windows Live Technical Support Team to help you regain access to your account. Follow these steps to reach them: 1. Go to https://support.live.com/default.aspx?productkey=wlid 2. Click on any topics on the left panel, then wait... More