It seems that friends mails are being bounced from my account. I have tried many things - reducing my security, ensuring they are in my contact list/safe list etc. One person says he can send a 'fresh' mail and that gets through but it is not working when he... More

I am not able to receive emails from a few contacts in my address book and on my safe list. I have not changed any settings within my account. I have no automatic filters and have no blocked senders. Please help! This has been going on now for over a week and is very... More

Hello Pat, I've checked your account and confirmed that there are no issues with its capability to deliver e-mail messages. You'll need to advise your husband through other means of communication (aside from e-mail) to check his account's e-mail filters... More

I've already checked your account and I suggest that you lower your Junk E-Mail Filter setting so that some of your expected messages won't be filtered and delivered to your Junk folder. Here's how: 1. In the upper-right corner of the Windows Live Hotmail... More

Can anyone tell me how to correct this, please? Server Error: 4102 Server Response: Object with Id xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx appears in more than one command Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx' Windows Live Mail Error... More

Hi mbazan, I’ll need you to provide some information for me to further investigate this issue. Since the sender is getting a failed delivery message when sending you an e-mail, please ask the sender to provide us with the following information: Final-Recipient... More

Hello weetbix, I’ve checked your account and verified that it’s working properly and receiving messages properly. In addition to what Rosalie R said, when you set your Junk e-mail filter to Low , only obvious spam messages will go to your Junk folder and... More

Hi scstockton, I’ll need you to provide some information for me to further investigate this issue. Please provide the following: 1. Request the sender to provide us with the following information: Final-Recipient: Action: failed Status: Diagnostic-Code: 2. What... More

Hi JeffySmith, I’ve checked the account you provided and verified that you are receiving e-mail messages properly from @bestregistrar.com and @b2.net . I’ve also verified that you have blocked an e-mail address with the domain @bestregistrar.com, I suggest... More

Hi Henryhtc, Thanks for providing all these information. Were you able to send e-mail messages to this recipient before successfully? By the way, what's the complete content of the "Diagnostic-Code" line on the undeliverable message you received? Before... More