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Re: Ongoing maintenance?

Hi, cnm1 . I've moved your post to the Sending Limits forum. What's your e-mail address so I could check it? Have you tried sending messages from another computer and has the same issue? While waiting for this, I suggest optimizing your browser to eliminate... More

Last updated in Sending Limits Jan 22 2009 by Windows Live Jacqui F

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Re: Not recieving emails from a contact

Hi Allikathman . Our records indicate you're getting messages from the specific sender you mentioned. It's possible that your issue is caused by Internet traffic between the two providers. One more possible reason for you being not able to receive an e-mail... More

Last updated in Mail Delivery Feb 23 2009 by Windows Live Edlyn B

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Re: Not receiving or sending emails

Hi mghinchee , For your issue on not being able to receive e-mails, I suggest that you check your account’s Blocked Senders list. It’s possible that it’s affecting your incoming e-mail messages. Here’s a link to help you out on this: http://help... More

Last updated in Mail Delivery Mar 13 2009 by Windows Live Rosalie R

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Re: Why new message arrived late in my inbox from my friend/family?

Cmn , e-mail delivery is also affected by Internet traffic between the two servers. This means that, if the Internet as a whole is busy, it may take longer for your messages to be delivered. Also, it's possible that you have settings in your account that prevents... More

Last updated in Mail Delivery Mar 13 2009 by Windows Live Anna P.

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Re: Problems Receiving Emails

magsismad , after reading your post, I’ve verified that you’re experiencing 3 problems: not receiving incoming messages from a friend, receiving messages with delay and increasing number of junk messages. For your first problem, I recommend that you check... More

Last resolved a question on Mar 05 2009
Last updated in Mail Delivery Mar 05 2009 by Windows Live Isabel M

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Re: Mom and Dad's e-mails suddenly being blocked by Hotmail

Hi! I'm glad that you're now able to receive e-mail from your parents. As for your concern that the messages are delayed, please be advised that e-mail delivery is affected by Internet traffic. Many companies and servers process e-mail messages before they are... More

Last updated in Mail Delivery Mar 20 2009 by Windows Live Tyrone R

100.00

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100

Re: Not recieving email messages

@ wunderingy If you would like to us to further investigate your mail delivery issue, please reply to this post and provide your Windows Live Hotmail e-mail address. It would also help if you could verify from your senders if they ever receive Non Delivery Receipts... More

Last resolved a question on Apr 04 2009
Last updated in Mail Delivery Apr 04 2009 by Windows Live JK G.

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Re: Received emails delayed and few lost

Hi TX_123 , E-mail delivery is affected by Internet traffic. This means that if the Internet as a whole is busy, it may take longer for your messages to be delivered. Many companies and servers process e-mail messages before they’re delivered and the problem may... More

Last updated in Mail Delivery Apr 07 2009 by Windows Live Rosalie R

100.00

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100

Re: Not recieving email messages

Hi wunderingy , I’m glad to know that you’ve successfully received some of your incoming messages. However, you mentioned that the messages were delivered with delay. It’s possible that you encountered a general delay problem. Don’t worry. This... More

Last resolved a question on Apr 04 2009
Last updated in Mail Delivery Apr 02 2009 by Windows Live Isabel M

100.00

Solve Rate
100

Re: delayed sending of emails

Hi FiremanDaveO , I’ve checked your Hotmail account and verified that it’s working properly on our end. I assure you that we're continuously monitoring the delivery of messages within Hotmail to provide all Hotmail customers with the most efficient and... More

Last resolved a question on Apr 01 2009
Last updated in Mail Delivery Apr 01 2009 by Windows Live Isabel M