Many of those listed under this site's section entitled "Learn how to recognize the 5 most common types of E-mail Scams" are coming from Africa and other countries. Is Hotmail going to work on ways for us to COMPLETELY BLOCK Africa and other country domains... More

I just want to clarify/reiterate and/or suggest, my request was not that "Hotmail block Africa" and other country domains.... more like give the users the "option" of blocking other country's domains just as you give us the option of blocking... More

an automatic email with the subject "dear friend" has just been automatically sent to all my contacts and is a spam email which has been sent in my name, but against my will. i have not opened any suspicious emails which might be spam from anybody, so i dont... More

Hi JAB, With regard to your issue in receiving mails, please provide us with the following information: 1. Your exact Hotmail account. 2. Confirm if the sender receives any bounce messages when sending e-mail to your account. If yes, please request the sender to provide... More

@ pearlygurl If you aren't receiving e-mail that has been sent by people you know, it may be because your Junk e-mail filter or your Blocked sender list has excluded them. If this is so, please refer to the following post for information on how to go about this... More

Hi 45am , I appreciate all the information that you’ve posted. After checking your Hotmail account, I’ve verified that you’ve set up several Custom filters that direct messages to your Junk folder. It’s possible that the messages from the senders... More

Hi savanaha_ann87 , To properly investigate the issues that you’re experiencing, post the following information here: - Your Hotmail e-mail address. - Your sender’s e-mail address (or your work e-mail address that you used to send a message to your account... More

Hi bamagal , I’ve checked your Hotmail account and verified that you have not successfully lowered your account’s Junk E-mail Filter. To ensure that you successfully receive the list from our test account, temporarily set your Junk E-mail Filter to Standard... More

@ Muargon I'm afraid this will depend on the individual settings of your client's "Windows Live Hotmail" recipients. Each of your client's recipients should add your client's email address either to the Contacts List or to the Safe List in... More

@ Joetharris , I've checked your account and found that your Junk Mail Filter is set to Exclusive. Please note that choosing the Exclusive level will only allow e-mail messages to come into your Inbox if the sender is included in your address book (Contacts) or... More