[quote user="tehskwizzle"] I have been trying to sign into my original e-mail address and it tells me the password is incorrect. I try to use the reset password page except it tells what I entered was wrong. I have reason to believe that someone may have "hacked"... More

I'll help you out, mcdw1947 . You mentioned on your post that you’re unable to access your account using your old or new password. However, you didn’t mention the actual error message that you’re getting. If you’re being prompted with a password... More

Smart move that you've already changed your password, Crazy Jo . You can also report this incident to the Hotmail Abuse Team for further investigation. You can get their e-mail address from this Solution page under What should you do? section: http://windowslivehelp... More

dwm , I’ve checked with our Sender Escalations Team and verified that Xbox should not encounter a mail delivery issue with Hotmail customers. For this reason, I suggest that you get in touch with the support team of Xbox to verify if the newsletters are being... More

pinksweatergal , I am sorry to say but I cannot find the e-mail account that you’ve mentioned in our database. Can you verify if this is the account in question? If this is your account, it’s possible that you failed to access it through the Hotmail website... More

Harv , I suggest that you contact the Windows Live Technical Support Team to help you regain access to your account. Follow these steps to reach them: 1. Go to https://support.live.com/default.aspx?productkey=wlid 2. Click on any topics on the left panel, then wait... More

Thank you for the additional information Bob . It’s possible that your Internet service provider is experiencing an issue connecting with the Hotmail website. You can contact their support team to verify this. You can also ask assistance on adding the Hotmail... More

I suggest that you contact the Windows Live Messenger Technical Support thru this link because they’re the proper support channel that can best address your concern. https://support.live.com/eform.aspx?productKey=wlmessenger&ct=eformts FYI: I’ve moved... More

mcrobbiegt , if you’re referring to maintenance or updates released on Hotmail accounts, there’s currently no specific time on when this is performed. However, I can assure you that our product team perform or release them when there’s low number of... More

PoetDog , I am sorry to say but I cannot confirm if you’re account has been compromised or not. However, to successfully resolve the password issue that you’re experiencing, you’ll need to get in touch with the Windows Live Technical Support Team ... More