Hello there! I've sent you a private message (PM) to further investigate this issue. To read a PM: Click on your name displayed next to “Signed in as” in WLSC page, you will be sent to your profile page. You will be able to view all the conversations... More

Hi Gordon, This could be a browser related issue since you mentioned that it appears twice when using Firefox but issue doesn’t occur when using Safari browser. Before anything else, you may try optimizing your Firefox browser. To determine how to do this, refer... More

Asrbbm , thanks for that information. I’ll be sending you a private message (PM) to sort this out. Click on your “Sign in name” at the upper right part then click on “account sending multiple messages” under “My private messages.”... More

Hi Muhammadkamrankhattak . I've edited your post to keep your e-mail address private. I suggest that you reconfigure your account Microsoft Outlook to prevent your account from sending duplicate messages. About the sending limit of your account, you have to wait... More

Hen , I’ve modified your post to remove your email account. I’ll be sending you a Private Message (pm) to provide you the account where your friend will send the sample email to. To check my PM, click on your “Sign in name” at the upper right... More

Hi CelticNomad . I moved your post here at Reading and Writing Messages forum. About receiving duplicate messages, I recommend that you reconfigure your account and make sure that the following settings are properly configured on your e-mail program: - POP3 Server:... More

Is it possible for you to ask the recipient involved the full message headers of the duplicate messages that he/she is receiving? The headers would help us a lot with our investigation on this issue. Once the recipient provided it, you can immediately post it here.... More

Aside from clicking the Send button twice, another reason that might cause duplicate messages to be sent is clicking the Back button on the browser. Another possible reason is when clicking Refesh button. You might be refreshing the Message sent confirmation page that... More

Marble, I’ll be sending you a private message (PM) to ask for additional information. To view it, click on your “Sign in name” at the upper right part then click on “my email send two of everything I send out” under “My private messages... More

daniellehesketh , I’ve carefully checked your Hotmail account from the backend and found no reason on why the problem is happening. It’s possible that third party software installed on your computer is causing the problem. Have you tried disabling third... More