The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

It seems that friends mails are being bounced from my account. I have tried many things - reducing my security, ensuring they are in my contact list/safe list etc. One person says he can send a 'fresh' mail and that gets through but it is not working when he... More

my hotmail account has been used to send hundreds of spam emails recommending a "good website". what can i do to prevent this happening again? i have up to date anti-virus software and it says my computer is clean. i have also changed my hotmail password.... More

Can anyone help me. I tried to open email. I clicked on "SHOW CONTENT" then I clicked on "MARK AS SAFE" but I then get this message.. " Your list of safe senders is full. To add more, remove addresses until there are fewer than 250 safe senders... More

I have checked my filters and my blocked list. This domain is on my safe mailing list, safe list and numerous people are also on my contact list, and none of them are blocked, that is not the problem. I am an adviser to a sorority and it is a college's domain that... More

Today after logging on to hotmail I noticed changes on the page immediately. Several of my folders have been deleted along with all of my e-mails that I had in my inbox. Also, all of my contacts have been deleted. If you can please contact me as soon as possible about... More

Hello Pat, I've checked your account and confirmed that there are no issues with its capability to deliver e-mail messages. You'll need to advise your husband through other means of communication (aside from e-mail) to check his account's e-mail filters... More

Hi, I Just checked my hotmail account, and all my old emails, contacts all are gone. It has been a while since I actually logged and checked my email. I am very much concerned with the older emails, from before 1999. I have so many mails & contacts since my college... More

Hello ericklassen! Thanks for giving us sample e-mail addresses in your Contact list, which I edited in your post for privacy purposes. I'm glad to inform you that I was able to recover your lost contacts. I've sent them to your Hotmail account. To report to... More

Another option my family and I were just discussing. In the forwarding section of Options... rather than forwarding "all mail" to another e-mail address, a function to forward all mail EXCEPT individuals from your contact list would be a huge help. There are... More