@ Kitty6262 It’s sad to hear that you’re having issues with your account after using it for a long time already. This site was made to help you with your Hotmail issues. In fact, even other users like you can be of help to all issues. Anyway, about your... More

Hey Joseph D. I have just been communictaing with Anette again. Thank you for your message. I do exactly what you suggest I do, to solve the problem.........however it is not solved. I open my hotmail account, type a message, hit attach. Click on "file" and... More

This is the most frustrating experience I have ever been put through. trying to get back to this site after all the other problems I am trying to solve is enough to throw this damn computer in the river out front! I got a message from Windows Live Anette A and I followed... More

If need HELP! I can not send Word or Works documents (.doc, .xls or .wps) that can be opened by others although they appear in the attachment list. Also, I can not open attachments sent by othrs that are of a documents nature. Photos and pdf's seem to work fine... More

I cannot open any attachments in my Hotmail account. I have IE7 and Windows XP. When I click on the attachment it asks if I want to open or save the file. Then when I select my choice it say Getting File Information but nothing happens...no download. It does this for... More

Sorry, but no, this doesn't help. I use Firefox (and have cacked the settings and everything is fine, it was the first thing I did) therefore Mac browsers are not an issue here, and have found this problem to be on all computers I have used in the last 48 hours... More

I am having the same problem. There is something up with MSN Hotmail that should be looked into. It started after the people-networking stuff was added. I lose my entire email after attaching files. I also get the same question about navigating away from the page when... More

I'm having the same problem. I'm replying to an e-mail, and everytime I try to attach a file it does a lot of clicking and then takes me back to the first or Home page for my e-mail account. It erases all signs of my reply response and deletes everything. This... More

Hi Tim, Thanks for the screenshot that you've provided. Can you tell me what particular button are you clicking when encountering the error? Additionally, please include what happens when you click on "Ok" and "Cancel" button on the prompt that... More

I’ve read your other posts, maggie321 . I just want to ask what happens when you try to access your account using another PC with a different Internet connection? Have you done that already? If not, please do so for us to isolate your concern. Thanks! More