Hi minerva, I have moved your post here at the Reading and Writing Messages forum. Try optimizing your browser settings first to be sure that your browser is not contributing to your problem. If you’re using Internet Explorer, check out this link http://emailsupport... More

[quote user="lip"] I click on "Attach" and "File" and nothing happens. Also, when I try to address an email and click on "To" nothing happens. I'm running Internet Explorer 7. [/quote] Hi Lip, I have moved your post to the... More

[quote user="minerva"] My email address is <removed>@hotmail.com.. I don't receive any error messages. When I click on the open button, the little globe shows up showing the file going to a folder but it never opens, I left it like that for an hour... More

Hi Andreaellis, This could be due to a lot of reasons and the most common one is a problem with the browser being used. Try to optimize your browser it might work. To know how to do this, please visit: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203... More

Hello Chloe55, This is odd. The yellow warning should be resolved by optimizing your browser. To isolate this issue please try to forward the said message and attachment using other computer. This will help us isolate if the problem you are encountering is with your... More

I was unable to get a screenshot, but the problem is that when I open a message with an attachment (I have tried many different attachment formats) I get this message below the attachment name "If you're having problems downloading attachments, please sign... More

Hey judy002 ! I’ve moved your post here in the Reading and Writing Messages forum. To help us investigate, kindly provide your e-mail address and a screenshot of the message you’re receiving when you download attachments in your account. I’ve sent... More

Let me know your e-mail address so I can immediately check on it. For now, you can visit this link to resolve your attachment problem: http://help.live.com/Help.aspx?market=en-US&project=MailFull&querytype=topic&query=WL_Mail_TROU_CantDownload.htm fyi: I’ve... More

@ Samantha Reisbick I have moved your post to Reading and Writing Messages forum so other users can help or learn from this. This can often be resolved by optimizing your browser and clearing of temporary internet files. Here is a detailed steps for you to follow: http... More

Hello Lyell, I'm sorry to inform you that this is still a Hotmail known issue. In the meantime, please configure your account with an e-mail client like Windows Live Mail beta to open your attachments. Windows Live Mail beta is a free program that allows you to... More