Hi, I moved your post to the “Reading and Writing Messages” forum. We aren’t aware of any bug that prevents the Toolbar from displaying when navigating back to Inbox. This might be just a browser related issue. Try optimizing it and let me know the... More

Using Hotmail Classic I could go read a message, then delete it if I wished and the next message in the list would automatically appear. Now all I get is a blank screen. This means to sort through my messages I have to go into a message, check it then go back to the... More

[quote user="Damon"] Using Hotmail Classic I could go read a message, then delete it if I wished and the next message in the list would automatically appear. Now all I get is a blank screen. This means to sort through my messages I have to go into a message... More

Hi Don , Currently, here’s how you can delete multiple messages at one time: 1. In the Inbox or the folder from which you want to delete messages, select the uppermost check box (beside the Sort by feature). This selects all the visible check boxes in the list... More

I’ve moved your post here in the Reading and Writing Messages forum. I’ve addressed a similar issue of another customer on mass deleting messages. Visit the link below to view my response: http://windowslivehelp.com/community/p/23882/95522.aspx#95522 More

Since you can access your messages properly through your BlackBerry device, it simply means that your account is working properly. Have you tried to optimize the browser you're using? If no, visit the link below for the steps on how to do it so that we can confirm... More

Hi af17 , I suggest that you optimize your browser settings first to ensure that this isn’t contributing to this issue. For instructions on how to optimize Internet Explorer (IE), visit the link below: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708... More

@ jphasenaur Per our experience, your concern is most likely due to cluttered cache and cookies. To resolve this, please optimize your browser settings to be sure that your browser is not contributing to the issue you are experiencing. To optimize your browser's... More

I’ve moved your post here in the Reading and Writing Messages forum. To investigate this, please provide the following information: - Your e-mail address. - Did you receive any error messages? If yes, please post the exact error message. - Does this happen even... More

[quote user="jphasenaur"] Lets do this again: Sender: <removed_wl_ShielaF> [/quote] Hi jphasenaur , thanks for this info. For security reasons, we automatically remove the addresses that you post here. No need to re-type the e-mail addresses, we got... More