I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

HI This is Srikanth I have been using by account <This has been removed for the safety of the user>@live.in regularly. When i opened it today i found that all my mails vanished into thin air. I request you to kindly recover my mails to the earliest as possible... More

hi, i hav a hotmail account and i logged on today and all my e-mails have gone. i have used my account in the last 120 days so it should still be active. Is there anyway i can get them back even if its jst my unread ones from the last two weeks! Please help e-mail:... More

@leahme I’ve tried to recover deleted messages in your account. However, I was not able to locate the e-mails that you’ve been looking for. If the message does not appear, it only means that the restoration was unsuccessful. Note: I’ve edited the e... More

Hi Janet, I have checked your account and verified that you have previously set up your Windows Live Hotmail e-mail messages to go directly to Windows Live Mail Beta. E-mail clients such as Windows Live Mail Beta has an “archiving” feature. This feature... More

Hey l81uk, To avoid any misuse to your account, you can check the link below to enhance its security: http://windowslivehelp.com/community/p/1530/5939.aspx#5939 With the spam mails sent to your contacts from your account, I suggest that you email the Windows Live Hotmail... More

[quote user="Carolhatfield"] I am not sure what I have done, but I now have a live.com e mail address and none of the old e mail information or contacts from my previous msn.com was transferred to new live.com address. Please help me! How do I get old e mail... More

Hi Jennifer, I've checked your account and based on our records, it was marked as Inactive . Sad to say, deletions due to inactivity are permanent. If you want to learn more about Hotmail's Inactivity policy , visit these links: http://windowslivehelp.com/community... More

[quote user="Jenn Lim"] Hi, my acct is definately not INACTIVE , I have been using it daily. On top of that I receive emails from friends n spam daily, how can it be INACTIVE ? I am only unable to sign into my acct since last Tuesday, this is consider INACTIVE... More