Thank you, I have done all of these things, and the pictures are still removed. It is inconsistant. The contact is a friend, and the first thing I did when her pictures were removed was to put her in the safe senders list. When I click on the picture, it says it is... More

The other day, my Hotmail was hacked, and I got my E-mails back thanks to the good folks at Hotmail. I am now trying to open the recovered E-mails, but it's saying Hotmail is having a problem and won't really let me open them. At least some. The EXACT quoted... More

Hi there Lysa! It seems that you’ve registered a new e-mail account with an @live address. You don’t have to worry about your previous account's info because this is still stored in your e-mail account. Now, all you have to do is to sign out from your... More

to whom it may concern: in december i received help from 'Microsoft Customer Support [IDENT.LVID.00.00.EN.SYK.MNL.TS.T01.SPT.00.EM@css.one.microsoft.com]' to reset my password after my hotmail account was hijacked after i opened a viral email. subsequently,... More

Why are the first letters of numerous words in sent e-mail replaced by "=" signs when downloaded in Windows Live Mail when the original e-mail was sent at the Hotmail web site or sent using Outlook Express. The original message is OK online in Hotmail or Outlook... More

from aproximately 16:00pm yesterday i have been unable to read any of my emails sent to me from 6.30am to 15.30pm. This applies to both emails read and unread. I get the following message everytime i try to open one of this messages: We're doing some maintenance... More

[quote user="kermerter"] from aproximately 16:00pm yesterday i have been unable to read any of my emails sent to me from 6.30am to 15.30pm. This applies to both emails read and unread. I get the following message everytime i try to open one of this messages... More

[quote user="Anna De Filippo"] <removed_WL_sharons> thanks [/quote] Hi there, Anna De Filippo. Thanks for providing your e-mail address. To secure your account, I've removed your e-mail address from this post. Going back to your concern, I've... More

I’ll help you out, klemo50 . Can you be more specific about the storage file that you’re referring to? Are you referring to a storage file of a specific e-mail program you’re previously using or are you referring to the mailbox of your old Hotmail... More

witizhip and Sanda: I'll need the version of the Safari browser that you're using. Post it here. Also, can you confirm if the same problem happens when accessing your accounts using a different browser on the same computer? Or when using a computer with different... More