[quote user="skydancer1"] My Deleted folder seems to have shrunk! I have only 10 days' worth of deleted messages. Why is this? [/quote] Hi skydancer1, By design, messages sitting in your Deleted folder are being cleaned up after 5 days since you've... More

[quote user="blackripe"] It's <removed_wl_celesteg>. Thanks! [/quote] Hotmail cleans up messages that have been deleted periodically. Once the e-mail has been deleted, we can no longer retrieve it. However, I still tried to engage additional resources... More

Oma, I recovered some messages on your account and transferred them back to Inbox so you can review them. However, this doesn't guarantee that all missing messages will be back. The ones that won't reappear are unrecoverable. Moving on, I suggest that you create... More

Hello Heidi, I have checked your account again and it appears to be working properly. However, since you are using an e-mail client program to access your Windows Live Hotmail account then it is possible that there are filter settings in your preferred e-mail client... More

Hi VeronicaRose . Sadly, deleted folders are beyond retrieval. You need to re-add them to your account. For the deleted messages on your folder, I've tried to recover them. I was able to recover some emails but I can't assure you that they are the ones you've... More

@ d69pg First of all, the referral to Qwest is for another user ( jrocklyn ). Going back to your concern, lost folders that are created in the Hotmail site cannot be retrieved since we don't have back up copy of them. As mentioned by Norman, we can only recover... More

werz49 , by design, messages in your Deleted folder are automatically purged after 5 days. I am sorry to say that the period of time before your Deleted folder is emptied cannot be altered or changed. However, if your messages in your Deleted folder continue to be purged... More

We can no longer recover deleted folders and you must create them again in your account. What I did was I recovered the deleted messages that were in the folder you’ve deleted. Please review your account and verify if the messages were recovered. More

Hi lydiagls , We’ve received similar reports from other customers that have been experiencing this problem. After working with them, we’ve verified that they had McAfee SpamKiller installed. After investigating your account, it appears that you’re... More

I just recently purchased Microsoft Office 2007 Professional Plus with Office Communicator. Yesterday - I just downloaded Outlook Connector - to make sure my e-mails get downloaded to Outlook 2007. I had to download - Outlook Connector - because for some reason - ever... More