[quote user="musicmom7"] They are unable to help. My emails are continuing to erase ever since the update. I am only able to keep emails in my general mailbox for 2 weeks. I have now lost eveyrthing since 12/30/08. How do I get this fixed. Qwest has not been... More

Hey Kom, Since you’re unable to find the message in your Windows Live Mail email client, I suggest that you contact the technical support team of Windows Live Mail. They have the tools to investigate your account about this matter. Here are the steps to contact... More

Hello Tari, As mentioned in the Solution found in the link below, there's a chance that your mails will show up in your Inbox instead of the folders where you previously put them. Visit the link below to read the update about this issue: http://windowslivehelp.com... More

What's your Hotmail account Steve? I'll try to retrieve your deleted messages. However, I can't guarantee their recovery. Please post it here at once so that I could check. For the configuration and settings of your account in Outlook Connector, please contact... More

Hello, You can contact a Microsoft Support Professional who specializes in Outlook Express at: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1214&WS=LiveReferral As for your concern in getting a refund, you may call the Billing Support Team... More

old-thumper: Good News! I was able to recover your lost messages. I’ve moved them back to your Inbox folder. Since I tried to recover all your deleted messages, there may be messages that you have intentionally deleted that may be included in the restoration.... More

HaileyK : My co-moderator has responded to your other post about the same problem. Check it out at: http://windowslivehelp.com/community/p/9120/62832.aspx#62832 wezzo251 : Check out my co-moderator’s response to your other post at: http://windowslivehelp.com/community... More

suze , as long as the mail is still in our server, we can have it retrieved. Though I can’t give you the exact timeframe, it shouldn't be more than a week. Now for your other concern which is the resetting of password for your other account, it’s the... More

@ mere02s, savink and andyminnich Again, I verified from our records that your accounts are working properly. Based on the information you provided, it seems that you can't sign in because of password issue. I sugges that you reset your passwords to sign in again... More

Hi Dawn Schroth, I’ve edited your post to remove your account. Please verify if the account you provided was where you lost your files. If yes, I’ve checked it on our records and the messages and contacts in it appears to be intact. If you're inquiring... More