Is it possible that having Windows Vista as my software program is the cause of the problem??? I checked on someone else's computer which has Windows XP - and my hotmail e-mails were all there. Now I am not even receiving e-mails which have been sent since I signed... More

Try replying to your Craiglist advertisement to make sure. Just post back if you continue to encounter the problem. I’ll be here to help you out. BTW I’ve tried recovering any deleted messages in your account. Sadly, I wasn’t able to recover the messages... More

Hi Muaayad, I’m glad to hear that your issue has been resolved. Regarding your concern on retrieving the messages you were not able to receive, I’m sorry to inform you that this isn’t possible. Since the filter previously set on your account automatically... More

EstherWright , I’ve moved your post to the proper forum. Thus, I’ve checked the last 2 accounts you’ve provided and verified that it’s not a valid Windows Live Hotmail account. Please verify if this is the accounts you are having issues with... More

[quote user="Miyuki"] Hi, Unfortunately it´s not there, I think one email was sent last week. But is it possible to recovery the junkmail sent in the last 2 months? Thanks a lot for your help, [/quote] I'm sorry; I'm unable to recover anymore... More

Miyuki , if you mark an e-mail as junk, the e-mail address of the sender will be added on your Blocked senders list . Even if you put the address on your Contact list, you'll still be unable to receive messages from the sender. So I suggest on reviewing your Blocked... More

Hi jay.pip . Please check out the Solution article below if you're unable to receive messages on your account: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx For us to investigate the cause of your lost messages... More

Hi Kennyrayw , I've found out that your e-mail was deleted deliberately. Currently, Hotmail doesn’t archive deleted messages to prevent our system from cluttering up and adversely affecting the delivery of efficient services. Also, your contacts list appears... More

chevrolet, if you're unable to receive some messages, it's possible that you have settings in your account that might be causing this. I suggest that you particularly check your Blocked senders list. For more instructions, please visit this site: http://help... More

Hi naruto20 , let me know your e-mail address so I can check if your messages can still be recovered. Moreover, I suggest that you visit this link to check if your filter settings contribute to your receiving problem: http://windowslivehelp.com/solutions/settings/archive... More