[quote user="musicmom7"] They are unable to help. My emails are continuing to erase ever since the update. I am only able to keep emails in my general mailbox for 2 weeks. I have now lost eveyrthing since 12/30/08. How do I get this fixed. Qwest has not been... More

Hello Tari, As mentioned in the Solution found in the link below, there's a chance that your mails will show up in your Inbox instead of the folders where you previously put them. Visit the link below to read the update about this issue: http://windowslivehelp.com... More

HaileyK : My co-moderator has responded to your other post about the same problem. Check it out at: http://windowslivehelp.com/community/p/9120/62832.aspx#62832 wezzo251 : Check out my co-moderator’s response to your other post at: http://windowslivehelp.com/community... More

Hi Jolene, I've checked the account you've provided and determined that it is currently associated with a Qwest subscription. The best department to assist you with lost messages would be the Qwest Technical Support Team . For your convenience, I am including... More

lizamaria, I've checked your account and verified that the Qwest Choice DSL with MSN Premium subscription handles all issues that relate to your concern. The tools required for the investigation of your issue are only available to their group. You may contact them... More

@ tanirn After checking your account, I suggest that you contact the Qwest Technical Support . You can reach them thru the following: contact number 877-348-9005 website http://www.qwest.com/residential/internet/tech_support.html FYI: I’ve moved your post here... More

Hi taylorrex007 , I would like to help you out in retrieving your deleted message. However, based on our records, your account has an active subscription - Qwest Choice DSL with MSN Premium Internet Service . Since accounts with partner subscription look differently... More

Thanks for providing your e-mail account. After carefully reviewing your problem, I have verified that the Qwest Technical Support Team would be in a better position to assist you on retrieving your messages. To make it easier for you to contact them, you can either... More

The server that hosts your account has undergone maintenance. However, this has already been resolved. For your concern about your missing messages, I’m sorry but I have to refer you back to the Qwest team. Their team should handle your concern about your missing... More

Angel1979: You mentioned that when you tried to sign in to your old account, you were prompted to create a new account. Meaning, you now have 2 e-mail accounts. Messages and other information saved on your old account cannot be viewed in your new account because they... More