[quote user="musicmom7"] They are unable to help. My emails are continuing to erase ever since the update. I am only able to keep emails in my general mailbox for 2 weeks. I have now lost eveyrthing since 12/30/08. How do I get this fixed. Qwest has not been... More

Hello Tari, As mentioned in the Solution found in the link below, there's a chance that your mails will show up in your Inbox instead of the folders where you previously put them. Visit the link below to read the update about this issue: http://windowslivehelp.com... More

old-thumper: Good News! I was able to recover your lost messages. I’ve moved them back to your Inbox folder. Since I tried to recover all your deleted messages, there may be messages that you have intentionally deleted that may be included in the restoration.... More

HaileyK : My co-moderator has responded to your other post about the same problem. Check it out at: http://windowslivehelp.com/community/p/9120/62832.aspx#62832 wezzo251 : Check out my co-moderator’s response to your other post at: http://windowslivehelp.com/community... More

lizamaria, I've checked your account and verified that the Qwest Choice DSL with MSN Premium subscription handles all issues that relate to your concern. The tools required for the investigation of your issue are only available to their group. You may contact them... More

Hi Christie , I would like to give you a positive feedback about the recovery process. Sadly, I cannot perform it on your account. Based on our records, your account has an active Verizon Broadband with MSN Premium subscription. Since accounts under partner subscriptions... More

Libracats, after checking your account , I've determined that the Verizon Technical Support Team will be able to properly address this issue. The tools required for the investigation of your issue are only available to their group. Please refer to the solution article... More

@ tanirn After checking your account, I suggest that you contact the Qwest Technical Support . You can reach them thru the following: contact number 877-348-9005 website http://www.qwest.com/residential/internet/tech_support.html FYI: I’ve moved your post here... More

@ PJeff Unfortunately, they’re the only team that can help you with this. @ some1special The e-mail address you posted does not exist in our database. Please make sure that you’re provided the correct e-mail address by posting it again. Thanks! More

Hi taylorrex007 , I would like to help you out in retrieving your deleted message. However, based on our records, your account has an active subscription - Qwest Choice DSL with MSN Premium Internet Service . Since accounts with partner subscription look differently... More