Sharon, I checked your account and based on our records, it was previously set up in Outlook Express. It's possible that some messages were archived in this e-mail client. As a result, they no longer appear in Windows Live Hotmail e-mail server. Still, I tried to... More

[quote user="Creativemill"] Ouch! since I use this for work... what can i do to prevent this from happening... I pull up my email in my inbox(outlook) via msn (hotmail)... I do not save certain ones on my computer since I do a lot of traveling out of state... More

Hey Paul, The fix did not work because your messages were already removed from our servers before we can recover them. I have also checked your account and the one possible reason for your missing messages is Outlook. If you move your messages from your account to your... More

Hey l81uk, To avoid any misuse to your account, you can check the link below to enhance its security: http://windowslivehelp.com/community/p/1530/5939.aspx#5939 With the spam mails sent to your contacts from your account, I suggest that you email the Windows Live Hotmail... More

[quote user="Paul Colucci"] I never moved anything into Outlook- I would even know how to. I've had this account for over 7 yearsand all of a sudden all my old emails are gone from my inbox and now your saying also from the server. Who should I contact... More

joannpage , I’ve performed another recovery process for your missing messages. You can check your Inbox folder to view the retrieved messages. BTW, since I can only recover messages that are still in the server, any message that didn't reappear in your account... More

[quote user="cc2107"] Thank you very much for your action to try helping. Looks like there is no fix from here. Is there a way that I can continue to use Outlook Express for my emails and at the same be able to keep a backup copy of the emails in Windows Live... More

Hi crazyboyrs . I’ve moved this post to the Lost or Deleted Emails forum. E-mail clients such as Outlook have an “archiving” feature. This feature moves your messages from the Windows Live Hotmail e-mail server to your hard disk. Once downloaded, the... More

Enquan , here are my answers to your questions: 1. It’s possible that your messages were lost since you’re accessing your account via Outlook Express (OE). As mentioned by Sharon, e-mail clients like OE has an archiving feature that moves your messages from... More

Hi Raj Khan , Are you also missing your messages online? If you are, the messages could have been moved from the servers to your e-mail client. There are 2 possible reasons on why you lost your messages. First, your messages have been archived by your e-mail client... More