Hi Ratty , I would like to give you a positive feedback about your deleted folder and messages. Sadly, after exhausting our resources and maximizing the recovery process, I wasn’t able to recover your folder or any of your messages. It’s possible that the... More

Hi Kheybourne . I've checked the account you provided but it doesn't exist in our database. Please provide us with the correct Hotmail account so that we can try to recover your messages at once. By the way, if you have questions about Windows Live Mail , please... More

@Veroniki: I've checked your account and verified that you've previously set up your messages to go directly to Windows Live Mail. Windows Live Mail has an “archiving” feature. This feature moves your messages from the Windows Live Hotmail e-mail... More

Hi Delltaqueen, To recover your messages, you need to contact the Windows Live Mail Support Team . They are tasked to handle this certain issue. To reach them: 1. Go to http://help.live.com/help.aspx?project=wl_mailv2&market=en-us 2. Select one of the help topics... More

Hi again Yangxu13 . Unfortunately, we don't offer remote accessing of accounts to find where the messages are located on your hard drive. However, you can contact the Windows Live Mail Support Team again. They may be able to offer you ways on how to find your messages... More

@h1_vltg3: I've tried to recover your messages however, it wasn't successful. It's best that you contact the technical support team of Windows Live Mail to retrieve it. You can contact them using these steps: 1. Go to https://support.live.com/eform.aspx... More

I’ve tried to recover deleted messages in your account. I’ve already moved them back in your inbox. However, if the e-mails that you are looking for did not appear, it only means that the restoration was unsuccessful. I’ve also checked that you are... More

@blonky: It's best that you contact the technical support team of Windows Live Mail for clarification on this. You can contact them using these steps: 1. Go to https://support.live.com/eform.aspx?productKey=wlmaildesktop&ct=eformts 2. Click on any topics on... More

I have verified that you have previously set up your Hotmail e-mail messages to go directly to Outlook Express. For your information, e-mail clients such as Outlook Express has an “archiving” feature. This feature moves your messages from the Windows Live... More

@ DOrmisher Thanks for the details. I have checked your account and can confirm that those folders do not exist. It is possible that you have created these folders as an offline folder in Windows Live Mail thus when you formatted your computer the messages were deleted... More