The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

@ sadiya saleh I need to have your e-mail account for me to try and recover your missing contacts. To take action on the supposed hacker, you need to contact the abuse team at abuse@hotmail.com @ ktx2skd If you think you were hacked and do not have access to your account... More

Hello my main account has been hacked asd i really need it back, as i'm in school and it has alot of shool things in it, like work and stuff. This girl i kinda know hacked it, by asking for the name of my first pet, ii didn't notice she was trying to hack me... More

Hi suehuang, After careful investigation on your account, I have found out that your e-mail and contacts were deleted deliberately. I have engaged additional resources to help restore your deleted messages. I have moved the deleted messages back to your Inbox so that... More

I logged into my email account and it seems to have been affected by a virus. When I entered the account, a message had been sent to all my contacts from some junk mail company, and my automated vacation response was activated with a similar message. All my contacts... More

Sandra , for me to help you recover your contact list and lost messages, please post the following info: - Your Hotmail account - At least 3 addresses from your deleted contacts To report the bogus account and the hacker, I suggest that you contact the Hotmail Abuse... More

@ victoria_eire I am glad your lost mails have been recovered. I’ll make sure Windows Live Raniel L hears about this update. If you need to report the spam e-mail sent from your account incident then I recommend that you contact Windows Live Customer Support.... More

Thank you for reporting this problem. I’ve performed another recovery process to your Hotmail account. Check your account to review the retrieved messages. Moving forward, I understand that this is the second time that you encountered this problem. Although I... More

Hi TriGirl , I’ve tried to recover your missing messages from the backend. Check your Hotmail account to view the recovered messages. BTW, since I can only recover messages that are still in the servers, I cannot guarantee that all your missing messages have been... More

Val , I would like to give you a positive feedback about your messages. Sadly, after maximizing our resources, I wasn’t able to recover any of your messages. It’s possible that the message was already purged from the servers even before I tried to recover... More