All the e-mails and folders created since 1/29/09 are GONE. I logged out on the 29th, all was well. Logged in again on the 31st and the e-mails and folders were gone. Not in the junk folder or deleted folder. Just gone. I need them for work. Also, a LOT of error messages... More

I’ve moved your post here in the Lost or Deleted Emails forum. Unfortunately, we can no longer recover deleted folders. What we can try to retrieve are the messages that were in the folder. Please post your e-mail address so we can investigate this and try to... More

I’ve tried to recover the missing messages and I was able to recover some. Please review your Inbox and Deleted folder and verify if the messages you need are there. To ensure that your browser’s settings isn’t contributing to the issue, please optimize... More

od1kenobi, I checked your account and found no technical issue that may cause the deletion of your folders. Currently, we don’t have the tools that can restore deleted folders. I tried to recover your lost messages but sad to say, I wasn’t able to retrieve... More

@ caogold I regret to inform you that the restoration has failed and we can no longer retrieve your folders and messages. It’s possible that your messages have been purged even before I attempted to recover messages. Also, you may want to check the message posted... More

[quote]before windows live was installed and I was just using msn I created these folders and then when I updated to windows live my msn account was linked to it and everything took a while to load. it was like msn was loading through live before I could do anything... More

[quote user="deepete75"] I just logged in and noticed that I am missing some folders I created as well as the emails that were in them. Can we get that fixed? They had some important personal info in them. [/quote] Hi Deepete75. I am sorry to inform you that... More

PLEASE, PLEASE HELP. SOMETIME BETWEEN LAST NIGHT AND THIS MORNING ALL OF THE CONTENTS OF ONE OF MY HOTMAIL FOLDERS LABELED "GARRETTER" HAVE DISAPPEARED. IT IS URGENT I RECOVER THEM. I DID NOT DELETE THEM AND THEY ARE NOT IN THE DELETED FOLDER AND THESE PARTICULAR... More

Thanks for that info phrockdj . I've tried to recover your lost messages and I'm glad to inform you that I was able to recover several emails. I've moved them back to your Inbox for your review. However, deleted folder is beyond retrieval. You can just recreate... More

@ OSS Hi. First of, we can only try to retrieve the contents of the folder that you’ve deleted. You’ll have to add and create another folder if you need to have the same folder name. Now for your messages, we’ve already engaged additional resources... More