The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

@ sadiya saleh I need to have your e-mail account for me to try and recover your missing contacts. To take action on the supposed hacker, you need to contact the abuse team at abuse@hotmail.com @ ktx2skd If you think you were hacked and do not have access to your account... More

Hello my main account has been hacked asd i really need it back, as i'm in school and it has alot of shool things in it, like work and stuff. This girl i kinda know hacked it, by asking for the name of my first pet, ii didn't notice she was trying to hack me... More

Thank you, I have done all of these things, and the pictures are still removed. It is inconsistant. The contact is a friend, and the first thing I did when her pictures were removed was to put her in the safe senders list. When I click on the picture, it says it is... More

The other day, my Hotmail was hacked, and I got my E-mails back thanks to the good folks at Hotmail. I am now trying to open the recovered E-mails, but it's saying Hotmail is having a problem and won't really let me open them. At least some. The EXACT quoted... More

[quote user="musicman1962"] It looks like that most of the emails have been restored...thank you...Does MSN or do you have an explanation why the emails were deleted? I would like to prevent this from happening again. Also, there is 1 more issue that I am... More

i am pretty sure i have checked my e-mails at least once or twice within the 120 day time frame and am devestated too have lost all of my letters from a deceased friend of mine as well as key info and pictures that i have had for over 5 years can i get these back this... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

Hi there Lysa! It seems that you’ve registered a new e-mail account with an @live address. You don’t have to worry about your previous account's info because this is still stored in your e-mail account. Now, all you have to do is to sign out from your... More

I logged into my Hotmail account Monday 19th January to find that alot of my emails had been deleted and ALL of my contacts had been so also. I had that day deletd alot from my account as I had a lot of junk but was very careful only to delete junk. Where has it all... More