Hello Sandy, Please provide me with the exact steps that you did and where it failed. Did you encounter this when composing an e-mail, clicking on the Send button, etc.? Also, I'll need a screenshot of the new window that appears. I'll be sending you a private... More

@ Mummydearest45 For us to investigate why your messages are being sent as blank, we need the following details: - Fiddler Trace - MSinfo file - Permission to access your account - Your complete account name Fiddler is a diagnostic tool, which will tell us exactly what... More

[quote user="Mummydearest45"] When forwarding an email - I return to the 'text' after I have selected 'send email' from my contact list. The addresses are indeed where they should be but there is no longer any text in the volume of the email... More

Hi Marmite and Blkpanther, To avoid encountering issues viewing mail, please ensure that you are using the latest version of your browser and I also suggest that you optimize it. Here’s the direct link to download the latest version of Internet Explorer (IE):... More

[quote user="Averil"] I have just got a new laptop and conected to my home broadband. When I send a message the recpient says it is blank. When I save it to draft it is also blank. I have tried everything and it is still the same. Please can you help? [/quote... More

[quote user="toy4co"] <edited>@hotmail.com [/quote]Hey toy4co, thanks for posting your e-mail address. I've edited out your post to keep your account private. I've checked your account and it's working properly on our end. Your concern can... More

[quote user="bskweaber"] <removed>@hotmail.com [/quote] I've checked your account and our records show that it is working properly. You may want to try jackpeterson's advise for isolation purposes. I removed your account from this thread for... More

[quote user="anita59"] why are all the e-mails I write and send received blank? [/quote] I'll send a private message to you on this one. You can access your Private messages (PMs) by clicking on your name displayed next to Signed in as in WLSC page. You... More

Hi David, Before you provide all the information requested in this thread for other users, please post the problem that you're encountering first plus your e-mail address. This way, I'll be able to verify which information is still needed from you. Thanks! More

Hi David, I've sent you a Private Message ( PM ) to ask for vital information. To check for PM's, click on your "Sign in name" right beside Signed in as found at the upper right side of the page. Then click on the subject of the PM that I’ve... More