I think I improperly installed the active x control that allows you to attach photos to emails. I was not fully paying attention when I installed it and just kept pressing enter. I am now having difficulty attaching photos to my emails. when I click on attach and then... More

Hi minerva, I have moved your post here at the Reading and Writing Messages forum. Try optimizing your browser settings first to be sure that your browser is not contributing to your problem. If you’re using Internet Explorer, check out this link http://emailsupport... More

[quote user="lip"] I click on "Attach" and "File" and nothing happens. Also, when I try to address an email and click on "To" nothing happens. I'm running Internet Explorer 7. [/quote] Hi Lip, I have moved your post to the... More

[quote user="minerva"] My email address is <removed>@hotmail.com.. I don't receive any error messages. When I click on the open button, the little globe shows up showing the file going to a folder but it never opens, I left it like that for an hour... More

Please help! I switched from Broadband access through Qwest with MSN Premium to a wireless card in order to get rid of my home telephone line. I now only have access to my MSN e-mail through Hotmail. I am missing folders with stored e-mails I had with MSN Premium and... More

Sometimes all I get when clicking on an attachment is the message "Getting File Information" in the File Download box. There is a never ending stram of "paper" from the globe to the file and nothing else happens. However, sometimes I can click on... More

Hi there. We're currently investigating this issue and have it fixed as soon as possible. Although we're unable to give you a definite time, we will update Hotmail once a resolution is found. Alternatively, you may try configuring your account with an e-mail... More

I no longer can open or save/download any email attachments (Word, Adobe PDF, etc.) that I receive at my MSN Hotmail account (from my laptop). However, if I forward the emails with the attachments to another one of my email accounts, I can open them. Also if I use my... More

I have a new computer and downloaded the necessary program to be able to upload photos. When downloading this, 3 boxes came up and asked about if I wanted to replace something with something more new. The choices were Yes, No, No to all. I picked yes all 3 times. (Now... More

I received a message with an attachment with it and at the top of the message it said, " Windows Live Hotmail has blocked some attachments in this message because they appear to be unsafe." Is there a way to unblock the attachment? The attachment was sent... More