If you're not using the reading pane to read your messages, how do these banner ads affect the way they're displayed? Do you experience this from any browser that you use? I also suggest that you set your desktop resolution to 1280 x 1024 or greater. Please... More

I need a copy of the advertisement that you are seeing in your account. I’ve sent you a PM or private message for instruction on how to send a screenshot of your issue. To check your PM, click on your name displayed next to “Signed in as” in WLSC page... More

The ad that is usually running down the right side of the page has now moved to the left. It completely covers the menu navigation pane, so I can't move between my inbox and other email folders. Why did it move and how do I get it to go back to the right? I can't... More

[quote user="SJBurchill"] My young teenage daughter keeps receiving slimming adverts on her page. For some-one so vulnerable it is a shame she has to have this extra pressure. I notice gmail doesn't have adverts. I am more inclined to use that service... More

i posted 2 days ago a message and didnt get an answer for that i was told it is impossible. that is not true, as i got many messages that didnt include this advertisement. I m not an advertisor of hotmail. you want to advertise, fine. do it in my mail box. So how can... More

Tiffany , thanks for sending the screenshot. We understand that the design isn’t optimal for many users who have smaller monitors, and we have forwarded your concerns to our product team for review. In the meantime, please try changing the resolution of your computer... More

Hello, There's no option right now to remove or reposition the banned advertisements being displayed at the right side of your e-mail pages. In the meantime, I suggest that you set your reading pane to bottom or off instead. Just click on Options located at the... More

Hi Bjbtwo and Tiffany. I'll need a screenshot of what you are seeing in your accounts. To send us a copy of the screenshot, please follow the steps below: 1. Press the "Print Screen" key located on the upper right hand corner of the keyboard. 2. Open your... More

Hello all, This is regarding the various complaints that you all have been reporting about the Ads in Hotmail UI. We thank you for your feedback about the ads in Hotmail. We care deeply about providing a great experience to our users and have strict policies about ad... More

Hi langware, Posting your concerns here is sufficient enough. The only purpose of Roopa S in informing you that you could post the said issue in a specific forum that she created is for monitoring purposes. As you would notice there are several forums with the same... More