Hi I am writing for help on behalf of a friend who's account details have been compromised and she has had her password changed. Her account is now inaccessible and contains teasured photos of her daughters wedding amongst other important work related emails. Her... More

Hi, My ID us <edited>@kurtu.net and I have a paid upgrade account so I should be able to use POP3 yesterday I set my phone to use this account on POP3 and today when I tried to login on the web I got the above error message. I have read the TOS and there is nothing... More

My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

I know how to get into my account settings and manage all of that stuff. Getting there isn't the problem. I click on close my account, type in my password for identity purposes and after I click yes this message comes up EVERY SINGLE TIME! CANNOT CLOSE! One or more... More

I'm trying to access my hotmail plus account through POP3 on the iphone. I get an username or password incorrect error. I have tripple checked both username and password to be input correctly. The same error occurs when I try accessing my account using POP3 from... More

Is there currently system maintenance going on yet again? 10PM 16.12.08 Brisbane AU? I cannot access my account for the last hour? This has been happening more and more frequently lately. Really annoying. FYI hate this new 'self help/seld dianostic idea'...... More

My uncle's hotmail acccount (<edited>@hotmail.com) has been hacked and he cannot get back into it because we presume the hacker not only changed the password but changed his security location and question. Is there any way to recover his account? It is crucial... More

I have written e-mails for the past 2 days that I cannot sign into my hotmail account, and have been getting the following message.. The Windows Live Network is unavailable from this site for one of the following reasons: This site may be experiencing a problem The... More

My Windows Live Messenger has been set to automatically log me in when I start my computer. Yesterday, however, it would not sign me in. When I clicked "sign in" it said that my login information was incorrect. Then, when I clicked on "I forgot my password"... More

@oceans6 Please refer to my first response to you on the thread below on how to check the Personal Message (PM) that I've sent you: http://windowslivehelp.com/community/p/1160/8176.aspx#8176 We take your feedback about Windows Live Solution Center very seriously... More