Yesterday my mail was hacked and I need my mail back as I have my customers add in that mail. My mail has been used by someone he is sending mails to all my contact and asking money. I cannot access to my account as they have changed my password, my location, my secret... More

Someone has pointed out to me that there is a website in existance that uses my hotmail address as part of it name. From the reaction I got form the person I think it is some kind of pornographic site. If I start to try and go to this site to check what it is, an open... More

Hi I am writing for help on behalf of a friend who's account details have been compromised and she has had her password changed. Her account is now inaccessible and contains teasured photos of her daughters wedding amongst other important work related emails. Her... More

Hi i am emailing you for help regarding a company or what ever it is that is constantly emailing me. Despite Them being blocked on several accounts they keep changing it and sending me more. I emailed them and kindly asked them to please stop with the viagra emails... More

The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

Hello, I remember my screen name but someone hacked into my computer and changed my password and I would like to get into my account and need help doing so. I'm not able to reset or send to the alternate e-mail account because I deleted the alternate e-mail account... More

Hi, my hotmail account has started sending spam to adresses totally unknwon to me and with messages completely out of character for me. I have had this problem since thursday and messaged the wrong microsoft support (there are so many and you have to look for hours... More

I have tried to send several emails to abuse@hotmail.com, however I keep recieving an automated response asking for a copy of the offending spam. My problem is that someone is sending spams from my account! The automated response also tells me I have to have a registered... More

THIS IS URGENT. I WAS COMPOSING AN EMAIL FOR QUITE A LONG TIME, IT WAS SAVED IN THE "DRAFTS" FOLDER OF THE ONLINE BROWSER BASED HOTMAIL AS USUAL. APART FROM TEXT, IT CONTAINED SOME ATTACHEMENTS/ATTACHED FILES. I MOVE THE EMAIL FROM THE DRAFTS FOLDER TO ANOTHER... More

I received information that all of my contacts have received and e-mail poporting to come from me and recommending a web site that sells electrical goods. as I have a firewall inplace and have Windows live security installed on our pc and have completed a scan for virus... More