WebIM

Differences between Windows Live Web Messenger (WebIM) and Windows Live Messenger

2009-09-17T11:08:00Z

This solution article describes the differences between the Windows Live Web Messenger and Windows Live Messenger.

Windos Live Web Messenger (WebIM) is a limited version of Windows Live Messenger. The following Windows Live Messenger features are NOT available in Windows Live Web Messenger:

Conversations:

# Group conversations

# Audio conversations

# Webcam conversations

# Video conferencing conversations

# Make a phone call

Messages:

# Change font, text color and size

# Save and view Message History

# Offline Instant Message settings

# Display (paste/insert) pictures

# Voice clips

# Winks

# Nudges

# Handwriting

Files:

# Transfer and receive files or photos

# Publish files online

Activities:

# Remote assistance

# Application sharing

# Whiteboard

# Games

More

# Choices of status/presence as you sign in

# Turning off alerts

# Sounds settings

WebIM shows Offline but contact is actually Online

2009-09-11T10:28:00Z

This solution article provides information about the delay in updating presence on WebIM or Messenger contacts in people page.

Symptoms:

- Customer signs in to Messenger, but shows as offline for friends.

- Customer signs in to Messenger and some friends also sign in, but the friends still show offline.

What should you do?

Please note this happens in both Windows Live Messenger client as well as in WebIM (Windows Live Web Messenger) because it may take some time to complete signing-in and get the latest presence information from the server. If you see this issue, please try to sign out and sign in back again.

How to add or delete a Messenger contact in Windows Live Hotmail?

2009-04-14T11:59:00Z

This solution article provides information about how to add or delete a Messenger contact in Windows Live Hotmail.

To add or invite your friend to the Messenger contact list in Windows Live Hotmail, please try the following steps:

1. On the Action bar, on the Messenger status menu, click View Messenger contacts.

2. On the toolbar, click New.

3. Enter the contact information you want to add, and click Save. If you enter the Personal e-mail, invitation e-mail will be sent to the friend.

To delete a Messenger contact in Windows Live Hotmail, please try the following steps:

1. On the Action bar, on the Messenger status menu, click View Messenger contacts.

2. Turn on the check box at left of the display picture of the contact that you want to block, and then click Delete.

How to block or unblock a Messenger contact in Windows Live Hotmail?

2009-04-14T11:54:00Z

This solution article provides information about how to block or unblock a Messenger contact in Windows Live Hotmail.

To block a Messenger contact in Windows Live Hotmail, please click the block button in the chat window.

To unblock, please click the same button again.

Note: If you have installed Windows Live Messenger client to your PC, you can also block or unblock on the Windows Live Messenger client. For further details, please click here.

How to send an instant message to a Messenger contact from Windows Live Hotmail?

2009-04-14T10:59:00Z

This solution article provides information about how to send an instant message to a Messenger contact from Windows Live Hotmail.

To send an instant message to a Messenger contact from Windows Live Hotmail, please try the following steps:

1. Sign in to Hotmail, click Messenger menu on the action bar, and click Sign in to Messenger (Web)

2. On the Action bar, on the Messenger status menu, click View Messenger contacts.

3. Click the display picture of the contact that you want to send an instant message to, and then click “Send an instant message”.

4. Type an instant message, and then click Send.

How to set or change Messenger status/presence in Windows Live Hotmail?

2009-04-14T10:25:00Z

This solution article provides information about how to set or change Messenger status/presence in Windows Live Hotmail.

To set or change Messenger status/presence in Windows Live Hotmail, please try the following steps:
1. Sign in to Hotmail, click Messenger menu on the action bar, and click Sign in to Messenger (Web)
2. On the Messenger status menu, click the status that you want your Messenger contacts to see.

After you change your Messenger status, the heading for the Messenger menu changes. Instead of displaying Messenger as the heading, your current status appears as the heading.

How to sign in and sign out of Messenger from Windows Live Hotmail?

2009-04-14T10:00:00Z

This solution article provides information about how to sign in and sign out of Messenger in Windows Live Hotmail without installing Windows Live Messenger client.

You can sign in to Messenger and send messages to your Messenger contacts from Windows Live Hotmail. Windows Live Messenger service is integrated into Windows Live Hotmail.

Please try the following steps to login to Messenger from Windows Live Hotmail:
1. Sign in to Hotmail, and click Messenger menu on the action bar.

2. Click Sign in to Messenger (Web).

Note: You can sign in to Messenger in only four locations at one time. If you try to sign in to a fifth location, you will automatically be signed out of one of the other locations.

To automatically sign in to Messenger when you sign in to Windows Live Hotmail, on the Messenger menu, click “Sign in automatically from this location”.

To sign out of Messenger, on the Messenger status menu, click “Sign out of Messenger (Web)”.
Note: If you're signed in to Messenger at more than one location, click “Sign out from everywhere” to sign out from all locations at the same time.

Please note that your computer must meet the following minimum system requirements:
# A monitor with a screen resolution of at least 1024 x 768.

# Microsoft Internet Explorer 6 or later or Firefox 2.0 or later. Safari is not supported.