Solutions
Email clients showing Incorrect Hotmail Storage size
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This solution article provides information about the incorrect storage limit shown for your Windows Live Hotmail client in email clients.
Symptoms:
Customers who have configured their Hotmail account in email clients see that their storage limit is 500 GB. This information is incorrect and will be fixed in future releases.
- OLC Client
In Outlook 2003 and 2007 with Outlook Connector, the 500 GB size is displayed in the OLC status bar
In Outlook 2010 with OLC, the 500 GB size is displayed in the Outlook BackStage under the MailBox cleanup section:
- MSN Explorer
In MSN Explorer, 512000MB is displayed when you point your mouse cursor on the storage bar in Mail & More.
What should you do?
Please note that Hotmail offers ever growing storage and not 500GB. Any user using Outlook Connector and MSN Explorer v9.6 will see 500 GB, not because they have that much, but because of the way we display the upper limit. We plan on fixing this in the next version.
