Solutions in this Category

38.94

Solve Rate
39

Windows Live Hotmail Data Loss Event on 11/3

Unfortunately, on November 3 rd , 2009, Hotmail suffered an outage that has affected a fraction of one percent of all of our customers. The affected accounts are working and receiving mail normally now, but email stored, received, or saved in those inboxes... More

Last resolved a question on Nov 20 2009
Last updated in Hotmail Service Manager's Blog Nov 13 2009 by MSFT Brandon M

47.06

Solve Rate
47

Redirected to Bing when trying to navigate to Windows Live Hotmail

This solution article will give you information about the problem few customers are encountering with Hotmail site redirecting to the Bing search results page. Symptoms: Customers may encounter an issue that when they attempt to navigate to http://www... More

Last resolved a question on Nov 19 2009
Last updated in Hotmail Service Manager's Blog Sep 24 2009 by MSFT Brandon M

21.99

Solve Rate
22

What to do if you can't sign into Windows Live Hotmail

This solution article will give you information about different errors that a customer might encounter during Windows Live Hotmail server maintenance or a temporary problem with the Hotmail server. Symptoms: Customer may encounter one of these error messages... More

Last resolved a question on Nov 20 2009
Last updated in Hotmail Service Manager's Blog Dec 26 2008 by MSFT Roopa S

19.40

Solve Rate
19

How to determine which server you are on??

This solution article will help you find the server that your account resides on Windows Live Hotmail. How does this help? During a server problem or planned maintenance, we will be updating our blogs mentioning the server name that is currently under... More

Last resolved a question on Nov 20 2009
Last updated in Hotmail Service Manager's Blog Aug 22 2008 by MSFT Roopa S